AiXCEO
Privacy Policy
1. Who we are
AiXCEO is operated by MY AI EXEC PTY LTD (ABN 93 676 536 511) trading as Ai Tech Advisory, West Suite, Level 20/140 William St, Melbourne VIC 3000, Australia ("we", "us"). This policy explains how we handle personal information collected through aixceo.com, our ticket checkout and our emails.
2. What we collect
When you fill in a form, book a seat or contact us, we may collect your name, email, phone number, company, job title and anything else you choose to tell us.
When you visit the site, we collect technical data such as your IP address, browser, device, pages viewed and the site that referred you.
3. Ticket payments
Payments are processed by Stripe. We don't see or store your full card details. Stripe handles them under its own privacy policy.
4. Email and booking systems
We use GoHighLevel to run our website forms, bookings and emails. Your details are stored there so we can confirm your seat, send event updates and, if you agree, send marketing emails.
You can unsubscribe from marketing emails at any time with the link in each email.
5. Cookies, analytics and ads
We use cookies and similar tools from Meta (Facebook and Instagram) and Google to understand how the site is used, measure our ads and show relevant ads to you.
You can block or delete cookies in your browser settings, and manage ad preferences in your Meta and Google accounts.
6. How we use your information
We use it to process bookings and payments, run our events and community, answer your questions, send updates and marketing (with your consent), improve the site and meet legal obligations.
7. Who we share it with
We don't sell your personal information. We share it only with service providers that help us run AiXCEO (such as Stripe, GoHighLevel, Meta and Google), with event hosts and speakers when needed to run an event you booked, or when the law requires.
8. Overseas storage
Our service providers may store information outside Australia, including in the United States. We take reasonable steps so it is handled in line with this policy.
9. Keeping it secure
We take reasonable steps to protect your information from misuse, loss and unauthorized access. We keep it only as long as we need it for the purposes above or as the law requires.
10. Your rights in Australia
We handle personal information under the Australian Privacy Act 1988 and the Australian Privacy Principles. You can ask to access or correct the information we hold about you.
If you're unhappy with how we handled a complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
11. Visitors from the United States
Depending on your state, you may have rights to know what personal information we hold, to ask us to delete it, and to opt out of targeted advertising. We don't sell personal information. Email us to make a request, and we won't treat you differently for doing so.
12. Children
Our events and site are for adults. We don't knowingly collect information from anyone under 18.
13. Changes
We may update this policy. The date at the top shows the latest version.
14. Governing law
This policy is governed by the laws of Victoria, Australia.
15. Contact us
Questions, requests or complaints: email [email protected] or write to Ai Tech Advisory, West Suite, Level 20/140 William St, Melbourne VIC 3000, Australia. We aim to reply within 2 business days.